My Client Groups > Profiles > Talent profile pulling back a very small number of employees

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Hi, 

I have a user that has view all access to talent profiles, however when they search in the tool bar at My Client Groups  > Profiles > Talent profile, very minimal number of employee profiles are brought back. I can search for more employees in Person management and in the directory. 

The user has the privilege to view all talent profile data and we have run these three processes:

•  Update Profile Search Keywords (this should be run in Full the first time) 
• Optimize Profile Search Keywords Index 
• Synchronize Profile Search Keywords Index

Any ideas?

Hayley