User Not Showing in Resource Directory But Appearing in Analysis Using CRM Resource (Subject Area)

Summary

User Not Showing in Resource Directory But Appearing in Analysis Using CRM Resource (Subject Area)

Content

Hi,

We've created users in OSC but they are not appearing when search through the resource directory but when we create an analysis using 'Sales - CRM Resource', they are appearing.

What might be the problem?

 

Thanks,

Ed

Version

20D