Oracle Best Practice
Discussion List
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Fragment Details: cx-svc-custom-relation-objects-listAuthor: This How-to article is a contribution from @Sono Chacko-Oracle Parameters Name Description Sample Values Required extensionId defines which Visual Builder applic… -
Lead Currency inherited from Lead Creator's profileSummary: Oracle Cx Cloud > Redwood > Lead Object > Create Lead Layout: LeadCurrency needs to be inherited & auto-populated from the LeadCreator's profile. Content (pleas… -
Exposing Relationships Table (Created Via Dynamic Choice List) on the Service Request PageAuthor: This How-to article is a contribution from @Sono Chacko-Oracle In our previous article , we demonstrated how to create standalone pages for custom objects in Ora…Edson Junior, Oracle 89 views 2 comments 0 points Most recent by Edson Junior, Oracle Fusion Service
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Product DCL field issue in Asset ObjectSummary: I am facing an issue in Asset object. When I select a new value in the Product DCL field, the old value automatically appears again in the Asset edit layout. Al…Mohd Adnan Parvez 16 views 5 comments 0 points Most recent by Umamaheswarareddy Ambati-Support-Oracle Sales -
Visual Builder Studio Redwood Package | Release over weekdays or weekend?Summary: I would like to understand when other developers of Redwood Service are deploying their changes. Content (please ensure you mask any confidential information): … -
Is there any option to remove the URL section from the Attachments area in Service Center Redwood?Summary: We are using Service Center (Redwood UI) and want to allow only file attachments, not URL links. Is there any option to remove the URL section from the Attachme…Venkat Malepati 11 views 4 comments 0 points Most recent by veerendranath pulivarthi-Oracle Fusion Service -
How to sync products from Oracle PLM to Oracle Sales CloudSummary: I want to sync Oracle PLM products to Oracle sales cloud then need to sync with Oracle CPQ. Is there any OOTB options available? Referring - Import Sales Produc…
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Video: CX Extension GeneratorCX Extension Generator: CX Extension Generator automates the work of creating a top level custom objects, child objects (for both standard [24C and higher] and custom to… -
Creating a Custom Object for Redwood in Lower environment and migrating to PRODSummary: Hello CX Team, This might be a confusion question, but here is the context before asking my question: We have a new requirement to create a custom object/form. …
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Exposing Child Object List on the Service Request PageAuthor: This How-to article is a contribution from @Sono Chacko-Oracle This step-by-step guide shows you how to display and manage a child object list (for example, Orde…Edson Junior, Oracle 173 views 8 comments 0 points Most recent by Swathy Lenjini-Oracle Fusion Service
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Can I assign a custom template for Product DCL in the Mass Update layout?I want the default list to be 'All Products' when updating records using the bulk update feature. Is it possible to set a default saved search list for Product DCL in Ma…
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Note Email Template removes HTML formatting after Save in Oracle Sales CloudHello, We are experiencing a different behavior between Email Templates on Note entity versus Activity / Opportunity in Oracle Sales Cloud. In Activity and Opportunity E…
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Agreement licence in oracle Cloud procurementSummary: Seems using PO_VIEW_PURCHASE_AGREEMENT_WORKAREA_PRIV is licensed now and is causing huge impact. We have 800+ users who raises PR's and view the agreements and …
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Training: Implementing Redwood SalesA collection of videos and resources to help you implement Redwood sales. This list is ever changing, so bookmark this post and come back soon for more videos and links.…John Vakoc-Oracle 25.4K views 37 comments 13 points Most recent by Rosendo Eduardo Salazar Díaz Sales
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Best Practices for Implementing Oracle Fusion CX Sales Cloud Directly on Redwood UIHello everyone, I’m starting a new implementation project for Oracle Fusion CX Sales Cloud, and the client would like to implement directly using the Redwood UI, without…
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A Reusable Approach to Implementing Validations and UI Logic in Fusion Service Redwood📑 This article is estimated to take approximately 8 minutes to read, and can save you hours of implementation and research. You are welcome! 😃 📽️ Before diving into th…Edson Junior, Oracle 2.9K views 27 comments 3 points Most recent by Edson Junior, Oracle Fusion Service
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Is it possible to create audit for contact object in redwood ui?Is it possible to create an audit for the Contact object in Redwood UI? And Can the Audit duration be more than 30 days in Sales? I followed the Oracle audit documentati…
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How to add and remove columns on the account & contact pickersOverview In this Tip article, we are covering a Fusion Service Center Extensibility feature available in 23C. Now, adding and removing columns from the account and conta…
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Cannot Find Oracle Fusion Application Asset(Redwood UI) in Manage Audit Policies ?Hi, I set up the Asset Audit layout in Redwood UI using the audit documentation. However, when I go to Setup and Maintenance → Manage Audit Policies → Assets, I see many…
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Update Any Field: Introducing Mass SR Updates Through Extensibility!I am thrilled to announce a game-changing update in our 26A release. We know that for a long time, you were limited when it came to making bulk changes. Until now, you c…Edson Junior, Oracle 33 views 0 comments 0 points Most recent by Edson Junior, Oracle Fusion Service
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Get Child Accounts from Parent Account Record using groovySummary: I want to get all child accounts from parent account using groovy script Content (please ensure you mask any confidential information): Need to perform update o…
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How to display the approval statuses from various approvers across different fields?Summary: Display the approval statuses from various approvers across different fields Content (please ensure you mask any confidential information): Hello Experts, We ha…Shiva Kumar B 22 views 1 comment 0 points Most recent by Andrada-Oracle Fusion Applications Administration
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Error in Manage Adaptive Search After Deleting Lookup in Setup and MaintainI recently deleted a lookup from Setup and Maintain, but now when I access Manage Adaptive Search, I encounter the following error: And we cannot create same lookup agai…
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Video: Enable the ... Action Menu for Records in the Panel ListsEnable the ... Action Menu for Records in the Panel Lists: Show the available smart actions for the record in the panel list, on the detail fold out view. https://videoh…
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Is there a way to allow all users to see all activities on all accounts?I need to allow all users all roles to see all activities on all accounts. -
Video: CX Picker - Using Adaptive Search with DCL Field TemplatesCX Picker - Using Adaptive Search with DCL Field Templates: For Dynamic Choice List fields, that are in Adaptive Search (aka Workspace), you can use a powerful CX search…John Vakoc-Oracle 1.3K views 19 comments 1 point Most recent by Florin Musatoiu - Support-Oracle Sales
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P2T for Fusion Sales cloudSummary: Hi Team, Our customer is looking for a P2T in 1st week of April for the fusion sales cloud application followed by CPQ. We would like to know if there are any p…Aditya Varma Gadiraju-Oracle 1 view 1 comment 0 points Most recent by Priscila Terazawa - Support-Oracle Sales
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Best Practice for having 1 work order(Standard Object) have multiple IB assets associated (cus Obj)Best Practice for having 1 work order(Standard Object) have multiple IB assets associated (custom Object) If "Custom object" is the child of Work Order Object ,we are fa…
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OTBI Report – Notes associated with ActivitiesHello, I am trying to create an OTBI report to retrieve Notes linked to Activities in Oracle Sales Cloud. So far, I found subject areas that allow Notes related to Oppor…Paraskevi Thanasi 1 view 1 comment 0 points Most recent by Iulian Hanza-Support-Oracle Reporting & Analytics for Sales
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Internal Note Not Showing in Activity Subview for Service Request object (Redwood)Hi team, I created 3 internal notes under a Service Request in Redwood, but only 2 appear in the Activity subview. The missing note exists in the backend (verified via R…