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Unable to Unlock Prior Period - Approvals

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edited Jan 21, 2021 7:34PM in Financial Consolidation and Close 2 comments

Summary

I am unable to unlock November 2020 in order to perform a retranslation for the period.

Content

I am attempting to unlock November 2020 in order to retranslate the period. December 2020 approvals is started and all entities are unlocked. November 2020 is currently locked. Every time I try to change the status to "Unlock", it returns with the error "Failed: Invalid Data". The validation log says the following:

Data form cannot be displayed due to invalid intersection in Page and POV. Please choose a different intersection.

I have tried re-locking December 2020 and the unlocking, excluding the approvals for Dec and restarting, resynchronized the approval hierarchy, and I have refreshed the database. 

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