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OSP Work order in Depot Repair Flow — Cloud Customer Connect
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OSP Work order in Depot Repair Flow

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edited Jan 22, 2021 5:11AM in Service Logistics 10 comments

Summary

OSP Work order in Depot Repair Flow

Content

Hi,

I wanted to know if I have a OSP flow in the Depot repair scenario - i.e. My maintenance work order has some outside processing steps (where PR will be generated etc), how will the charges reflect back to the service logistics debrief screen? When we have parts and labour transacted in in-house maintenance work order, then those charges are automatically added to the SL work order debrief. However how does this work in the case of Outside processing work orders.

Regards,

Harini

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