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AP Payment : Display only "Refund" as single value in the Payment Type Value

edited Jan 29, 2021 2:56PM in Payables, Payments & Cash Management 3 comments

Content

Hi All,

The standard Quick Payment does not go through the Approval Process and hence the Customer wants to remove the option of making a Quick or Manual Payment.

Removing the Privilege "Create Payables Payment" does not work for the customer as they still need to process Refunds using the Create Payment Page. The customer needs to access this page, but the value for Payment Type should show only Refund. We checked in Metalink and there exists an Enhancement Request with very low severity

Bug 29315441 : RESTRIC THE PAYMENT TYPE TO REFUND ONLY VIA CREATE PAYMENT.

We are looking for any alternate workarounds which can be done using Page Personalizations. Has anyone implemented any solution similar to this.

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