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Oracle IDR - PO recognition

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edited Feb 2, 2021 3:37PM in Payables, Payments & Cash Management 4 comments

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We are using Intelligent Document Recognition (version 20D currently) and we are having issues with recognition of PO's from conversion.

The conversion format was supposed to be company number hyphen PO number (ie. 01000-123456789) however when the conversion was executed the hyphen was replaced with an underscore (ie. 01000_123456789).   None of our PO numbers are being recognized as the vendors are using a hyphen and Oracle has an underscore.

I know in IDR we don't need to enter PO number formats but wondered if there may be a workaround we can use to capture these PO numbers.  We had a large volume of converted PO's and it is causing a great deal of manual work for our AP team.

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