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What is replacement of Ad hoc route in 20D? — Cloud Customer Connect
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What is replacement of Ad hoc route in 20D?

Received Response
edited Feb 8, 2021 4:36PM in Expenses 3 comments


Till 20C we had Ad hoc route functionality, but in 20D we don't have this option.

Our use case is:

1. Person A submits the report
2. Person B is the approver delegate of person C (Person C is the 1up manager of person A)
3. Person B reviews it and selects a route task to Person C but instead of going to person C, it is getting auto-approved. Previously it was going to the desired approver with Ad hoc route.

Even we tried to use Delegate and Reassign, but in both of these case, it stays with person B

We are not able to use Add Assignee


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