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Question : How the system calculate schedule ship date/ schedule arrival date for configuration item

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edited Feb 10, 2021 7:51PM in Order Management 1 comment

Summary

Question : How the system calculate schedule ship date/ schedule arrival date for configuration items (star item)?

Content

we have b2b orders in the system . In some cases , we are finding that system is calculating scheudle ship date for more than 200 days lead times.

how the system calculate the date ? Is it based on the  the post processing/processing lead time for each items in the configuration ? 

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