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SMS texting replies

edited Feb 15, 2021 4:45PM in Recruiting, Opportunity Marketplace 8 comments

Summary

Can Recruiting Cloud receive SMS text replies?

Content

We plan to use SMS texting from the Recruiting cloud platform to communicate with candidates/applicants. For the testing I have used a Trial account from 3rd Party (Twilio) and after the configuration I could send SMS texts out to test applicants and the same was reflecting in 'interactions' tab against the applicant.

However, the replies to the trail number are not reflecting in the 'interactions' tab. I think the trial account number from Twilio, does not have the feature to receive SMS (it may need additional payment).

So wanted to check in this forum, if Oracle Recruiting can receive SMS text replies? If yes, where can the Recruiters/Users see the replies? 

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