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Raise the number of characters for Event Descriptions

Received Response
edited Feb 16, 2021 3:58PM in Receivables & Collections 2 comments


Hello all,

I have a question regarding the length of the Events that are invoiced to the customer. An event is refused by the system cause of the descriptions length, but the description can't be shortened based on the agreement with the client on contract and it needs to appear on the invoice.
This issue appears when upload an event, scheduling "Load interface file for import", when processing, as status Warning appears and the process stops. In the notes this appears: "Record 1: Rejected - Error on table PJB_BILLING_EVENTS_INT, column EVENT_DESC.
ORA-12899: value too large for column ??? (actual: 250, maximum: 240)"

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