ORC - Internal Candidate not showing up in Applications list

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We have an internal candidate who applied for two positions. He doesn't show up in either application pool but he has the confirmation emails for both that prove he applied for them. When I look at one of the positions it says there are two applications but when I open that list, there is only one, and it's not him. I even cleared out all the filters, and still nothing. He doesn't show up in the candidate search either. 

 

Any thoughts? I Had a hard time finding any articles that reference that in the knowledge area of the service desk.