Service request Migration from one instance to another
SummaryService request Migration from one instance to another
Our customer has a unique requirement:
Customer is using soft launch environment to create real time Service Requests. Soft launch phase will last in 2 weeks and then they want all these Service Request with child data to be migrated to production.
Is it doable? considering the Unique ID' (partyID, category_id, queue_id etc) will be different in these environment.