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ODA - Is it possible to answer user's questions according to contract information with Answer Intent

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edited Feb 18, 2021 11:22AM in HCM Digital Assistant 3 comments

Summary

ODA - Is it possible to answer user's questions according to contract information with Answer Intent skill?

Content

Hi all,

we would like to realize a skill that answers to user's questions accordingly to the contract information, which is a flexfield we created in the assignment section of Core HR.


In particular, if the user has a certain type of contract, the bot should answer the question providing the required information. Instead, if the user has another type of contract, the bot should answer telling "you're not allowed to get this information". This would help us to segregate the information displayed to the user accordingly to user logged.

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