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Ability to collect feedback after a service request has been closed — Cloud Customer Connect
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Ability to collect feedback after a service request has been closed

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edited Feb 24, 2021 1:47PM in Fusion Service 5 comments

Summary

After a service request has been closed, it would be good to have a feedback system that can be triggered to collect feedback from the client

Content

Looking for a way to collect feedback from a client after a service request is set to closure state or for a way to manually trigger the feedback.

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