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How to integrate ODA with Oracle CX and Procurement Cloud Applications — Cloud Customer Connect
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How to integrate ODA with Oracle CX and Procurement Cloud Applications

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edited Feb 24, 2021 7:43PM in Digital Assistant and Mobile 5 comments

Summary

How to integrate ODA with Oracle CX and ERP Cloud Applications

Content

Business Case for Oracle Procurement Cloud

Example 1:

Customer: How many Suppliers are promoted to Spend Authorized this month?

ODA: 15 Supplier promoted to Spend Authorized this month

ODA: Do you want the list of Suppliers?

Customer: Yes please..

ODA: Supplier 1, Supplier 2, Supplier 3, Supplier 4 …. Supplier 15

Customer: Can you send me the email with the list of suppliers

ODA: Is this a correct email [email protected]

Customer: yes

ODA: its done, you will find the email in your inbox.

 

Example 2:

Customer: What is the status of solicitation 80123

ODA: Its closed

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