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Generate statement "failed to load pdf" error under WFC

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edited Feb 24, 2021 7:43PM in Compensation 1 comment

Summary

Generate statement "failed to load pdf" error under WFC

Content

Hi team

One of our managers, is trying to generate an award letter in workforce compensation for her 2 direct reports. When she does it, she gets the error of 'Failed to load PDF Document' for 1 employee and letter got generated for another employee
We are not sure what the issue could be here. We are able to replicate by going to compensation/Act as proxy manager/choose Manager, try to generate award letter. 

Thanks in advance.

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