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Candidate Deactivation vs Deletion GDPR

Received Response
edited Feb 25, 2021 10:58AM in Taleo Enterprise 1 comment


Should we remove the ability to deactivate to avoid confusion?


Hi everyone,

I wanted to get your thoughts on how you are managing candidate deactivation vs deletion in relation to GDPR. We have had a few cases where a candidate has deactivated their account thinking that it is deletion. In some situations we have had to go and find their deactivated profile, reactivate it and then fully delete. Is this confusing for a candidate having the option to deactivate themselves vs contact our data protection officer for full deletion? Has anyone turned off the ability to deactivate?


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