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Billing Period Created incorrectly, need to demise rather than close. Can this be done in a way that — Cloud Customer Connect
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Billing Period Created incorrectly, need to demise rather than close. Can this be done in a way that

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edited Mar 1, 2021 5:22AM in Receivables & Collections 1 comment

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Billing Period was created incorrectly during deployment, in spite of billing not being live yet. We need to be able to demise or deactivate this period so that we do not have the overhead of closing an empty period every month.

What we have been given to understand though, is that once a period is demised or deactivated, it cannot be activated again. Which will be an issue when Billing actually does go live. 

Hence we would like to explore the various ways that we can demise or deactivate this period and the repercussions of the same, especially is there a method of deactivating, demising or putting on hold this period, such that it can be activated again once billing goes live.

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