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Signed E-Offer PDF Document blank

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edited Mar 2, 2021 5:24PM in Taleo Enterprise 3 comments

Summary

Cannot view the signed E-Offer in PDF

Content

Hello,

When a user has extended an offer to the candidate and the candidate has accepted via the signed E-Offer, we can usually view the full letter as a PDF from the history tab on the candidate, however when one user tries to do this the PDF Dcoument appears blank. She can view other E-Offers sent out by other people but not her own and neither can other people. It doesn't look as if they are sending out the E-Offer incorrectly.

Has anyone come across this before?

Thanks

Sophia

Version

20D.1

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