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How to make reason code Mandatory while CO moves from Draft to Open status — Cloud Customer Connect
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How to make reason code Mandatory while CO moves from Draft to Open status

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edited Mar 3, 2021 11:44AM in Product Development 1 comment

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Is there a way to make the reason code mandatory for CO when it is moved from Draft to Open?

Currently draft is not part of CO approval stages and Open stage doesn't have entry criteria.

Please note we only want to do this for Draft to Open scenario so not sure how Page Customization can help for same?

Please suggest.

 

 

Version

20D

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