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Transaction Date on Credit Memo

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edited Mar 4, 2021 6:58PM in Order Management 4 comments

Summary

Transaction Date on Credit Memo

Content

Hi Team,

When an RMA is created it picks up the original transaction date.  We need this date to be the RMA transaction date.  Not sure if this is something can be solved in Order Management directly or if it would need to be a preprocessor fix. 

The issue is that all our reporting (eg: Sales) are based on transaction date not accounting date which would be what we would normally do.  Therefore when these RMA's come across they may have a December date but are accounting in Feb.  As per below example.  This means they do not come up on our sales report. 

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