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how to stop rates recalculating for annual benefits when there is a life event part way through the

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edited Mar 5, 2021 12:06PM in Benefits 6 comments

Summary

how to stop rates recalculating for annual benefits when there is a life event part way through the year

Content

Hi Experts

Please can you help with this issue.

We have a number of annual benefits that are only available for open election and the rates should be based on the employee's circumstances as at 1 Jan. i.e. their salary or number of working hours etc.

I am finding that when they have a life event later in the year, the rates are changing based on their new circumstances. I have set the default enrolment rule to New - default; current - same enrollment and rates  and I was hoping this would prevent the rate changing but it hasn't.

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