Get Started with Redwood for Oracle Cloud HCM Begin Now
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
No Colleague/Manager Notifications Received from Journeys
Summary
Looking for how to troubleshoot sending notifications from JourneysContent
Tasks are currently configured to send to colleagues and line manager performers when 'Task assigned or reassigned'. Also, on the checklist template Display Properties tab, we have 'Combine task notifications" box checked so that colleagues/line managers only receive one notification for the 5+ tasks that they will have assigned based on the Action.
So far, with Journeys testing, no notifications are being sent to the performers/owners of the tasks.
Version
21A
Tagged:
2