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Candidate Experience multi-site feature - enabling chatbot per site — Cloud Customer Connect
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Candidate Experience multi-site feature - enabling chatbot per site

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edited Mar 16, 2021 10:52AM in HCM Digital Assistant 4 comments

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Hi, since configuration of the Candidate Experience Channel ID has been moved to HCM Experience Design Studio it is no longer possible to set different channels for each Candidate Experience site.  This means that the multi-site feature of the Candidate Experience skill no longer works, as it relies on each site having its own channel.

Is there an alternative way to set different channels for each site other than Design Studio?  If not, what are the plans to restore multi-site support?

Many thanks,

Ryan

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