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Automatic rejection letter

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edited Mar 19, 2021 6:36PM in Taleo Enterprise 1 comment

Summary

The candidate's status doesn't change once the event has been updated to "no longer disqualified"

Content

When a candidate is disqualified by the disqualification questions in career section, the status of the candidate changes to "Rejected". Then the candidate updates the disqualification question's answer and the event in the history of the system changes to "No longer disqualified" but the status of the candidate doesn't change from "Rejected". The issue we are experiencing is that when the requisition is filled out, that candidate won't receive the automatic rejection letter.

Does any of you know if there is an option to update the status of the candidate to the initial status "To be reviewed" once the event has change to not longer disqualified?

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