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Electronic Signature in Journeys

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edited Jun 6, 2023 3:17PM in Journeys 29 comments

Content

We have created task by using Electronic Signature-Native and assigned to Employee, but unable to finish task due to below error.

status-part failed: Your name must be exactly the same as the name available in our records. Try again. (PER-1532291)

I have fetched the full name from table and provided but still getting the same error. 

FULL_NAME (Ahmad Zainuddin Amrizal (Amrizal))

Please help me to fix this issue.

 

Version

21A
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