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Need suggestion on how to implement ( Dependent/Spouse ) Death information at benefits — Cloud Customer Connect
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Need suggestion on how to implement ( Dependent/Spouse ) Death information at benefits

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edited Mar 23, 2021 6:19PM in Benefits 4 comments

Content

Business Need

1) Once Employee enters  ( Dependent/Spouse ) Death information we have (Death of Spouse or Dependent Life event) that would get triggered

2 )  if previously ( Dependent/Spouse ) enrolled in any of the plans that plan should go to suspended status when (Death of Spouse or Dependent Life event) is evaluated and it is in started status

3)Action Item should get created and certification is required and once certificated is produced dependent/Spouse should not show up in that plan.

Please do let me know how it is configured in your current project

 

 

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