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Checklist Reassigning Configuration

edited Sep 4, 2023 8:01PM in Journeys 1 comment

Summary

How can we set up the configuration to reassign the Checklist to another user when the original performer is terminated before acting on the Checklist

Content

We have enabled Checklist for Offboarding such as a Checklist gets assigned to MSS when their reportees submit Resignation. However, we are testing what happens when the MSS themselves get terminated before acting on the assigned Checklist. Currently, it is not being reassigned on its own. How can we additionally configure it so that it is flagged as an error when the assigned MSS gets terminated before performing the task. Kindly advise.

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