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License (User-Service) Count Issue

edited Apr 6, 2021 12:45PM in Subscription Management

Summary

Oracle Report From Oracle Note 2512770.1 giving no data for services like "Recruiting" Etc.

Content

Hi Team,

Oracle License count report provided in Note 2512770.1 is getting mapping of service and privilege from valueset "ORA_PER_MATRICS_SET" (and few other valuesets based on values in this valueset). We were getting data for few services like 'Recruiting' from this report, but it seems the data  in this valuesets are changed and we are not having mapping for few services.

Due to which these few service count is coming as 0, Where as there are users who are using Oracle Recruiting and have privilege for those.

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