Register today for Oracle CloudWorld. October 17th - 20th, Las Vegas

Register now

Hillel Cooperman, Senior VP of User Experience Design, has a message for you on Oracle CloudWorld

Watch now
Why is the LOV displayed on the Asset's Contact field different than the LOV when adding a Resource — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Why is the LOV displayed on the Asset's Contact field different than the LOV when adding a Resource

Accepted answer
11
Views
5
Comments
edited Apr 6, 2021 7:50PM in Maintenance 5 comments

Summary

The LOV displayed on the Asset's Contact field is different than the LOV when adding a Resource Instance to a Resource

Content

Hello,

My client cannot see the list of employees when they click the Contact LOV icon in the Manage Assets screen.

My client has four maintenance orgs. Three are associated with the same Management BU and Profit Center BU (let's call it the US BU). The fourth maintenance org is associated with a different Management BU and PC BU (called CT BU). All employees are in the US BU.

For the three maintenance orgs within the US BU, when one clicks the LOV icon in the Contact field in the Manage Assets screen, they see a list of

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!