You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

"No data was retrieved" Message for the Item while creating Sales Order

edited Apr 8, 2021 6:21AM in Order Management 6 comments

Summary

"No data was retrieved" Message for the Item while creating Sales Order

Content

Hi Team,

I have created a Customer Orchestration (Having OTM Step as the step after reservation), and created new Item, however the Item is not being Identified by GOP - Basically Review Supply Availability is having "No data Found" and when creating Sales Order , it shows "No data was retrieved" and upon Submission it gets stuck with Error Message : 

The item passed to order promising was not found in any organization. Verify the item definition. (DOO-2685268)

Steps followed until now:

  1. Custom Orchestration Process Created
  2. Created New Order Type

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!