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Override sender alias information for task related to Approver requesting more information

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edited Apr 8, 2021 12:41PM in Expenses 3 comments

Summary

It is impossible to identify the related BPM worklist task.

Content

In the BPM worklist, we are setting up a sender alias value to make the sender address more user friendly on email notifications.

To do so, we are relying on the setup of "FinExm..." tasks in the Notifications tab / More section. Under the "Email "From:" Display Name" section we are entering a value that comes and replaces the sender alias information in the email notification.

It works fine.

There is one exception though to this method: the email notification received when approver / manager requests more information at the Approval step.

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