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Remote Servlet Connection Failures for ADFDI and Smartview Connections — Cloud Customer Connect
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Remote Servlet Connection Failures for ADFDI and Smartview Connections

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edited Apr 12, 2021 10:34PM in Financials – General 5 comments

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Hello,

I have been working with support for over a month to troubleshoot an issue where ADFDI and Smartview connections Intermittently fail while trying to login. The users will receive the login page, but after hitting submit an error page is returned. Within the ADFDI diagnostic log it appears the connection attempts three times and then indicates the connection was terminated. Has anyone else experienced this issue? This occurs on any connection going through the remoteservlet URL, and it does not happen in non-production environments which have been copied from production. I have confirmed our internal network infrastructure is not blocking connections, and even

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