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Invoice Adjustment ( Write-off) not appearing under notifications

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edited Apr 15, 2021 4:01PM in Receivables & Collections 3 comments

Summary

Invoice Adjustment ( Write-off) not appearing under notifications

Content

Hi Experts,

A user has processed AR Invoice adjustment transactions and expected them to go to a certain "user" for approval to write off these invoices.  Unfortunately, user received neither notification in email not appearing as outstanding under the work tray.

Is there such existing functionality to route this?  How this can be achieved?

Regards,

Fernan

Version

21A
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