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503 Service Unavailable: Cant access my Oracle Cloud ATP database

edited Apr 16, 2022 7:50AM in Autonomous Database 8 comments

Summary

Cant find my Oracle Cloud ATP database

Content

Hi Everyone.

I have been using the ATP database free-tier and I suddenly couldn't access it on 16-Apr-2021 around 17:00hrs, shortly after I attempted to upgrade the account to PAID.
I also cannot access my APEX instance and applications on oracle cloud.

Below is the error I get when I attempt to connect

503 Service Unavailable

 | b9ec1ddd09d417e78ad5c529a583874a | 

  • The database service named: |ocid1.tenancy.oc1..aaaaaaaayhpte7zvwok5v7rqcwv22pursi2xgt66g5tubfoaohfqtwh2ib5a-oraclouddb1|re| does not exist

In my Oracle Cloud account, the oracle ATP database is not available under the Autonomous Transaction Processing section. 

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