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Message content not displaying in export

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edited Apr 21, 2021 11:48AM in Reporting & Analytics for B2B Service 1 comment

Content

Hi, 

I have created a report with the subject area "Service - CRM Service Request Messages Real Time" and bringing back the message content "Service - CRM Service Request Messages Real Time"."Service Request Message"."Message Content". When I export the report I get in some instances this error message "ERROR-IN-HTML-TO-FO-CONVERSION". 

Is this a known issue or does anyone have a solution. 

Report run in IE and Chrome both export are the same. 

 

Kind regards, 

Michele 

Version

21a

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