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DCS enabled VBCS page ends with error on loading — Cloud Customer Connect
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DCS enabled VBCS page ends with error on loading

Accepted answer
edited Apr 21, 2021 4:15PM in Digital Customer Service 2 comments


We have a DCS enabled VBCS page. The page loads successfully for few seconds before erroring out with An unspecified error has occurred and upon inspection, we find this.

    "type": "abcs://proxy_problem/basic/credentialHeader",
    "title": "Missing credential",
    "detail": "The required Basic authentication credentials are not specified in the service connection.",
    "status": 400



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