Let's Reconnect, thank you for making 2022 our best year yet.

Look Back
DCS enabled VBCS page ends with error on loading — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

DCS enabled VBCS page ends with error on loading

Accepted answer
edited Apr 21, 2021 4:15PM in Digital Customer Service 2 comments


We have a DCS enabled VBCS page. The page loads successfully for few seconds before erroring out with An unspecified error has occurred and upon inspection, we find this.

    "type": "abcs://proxy_problem/basic/credentialHeader",
    "title": "Missing credential",
    "detail": "The required Basic authentication credentials are not specified in the service connection.",
    "status": 400



Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!