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Scheduling Multiple activity

Received Response
edited Apr 22, 2021 9:49PM in Field Service 3 comments


Scheduling Multiple activity while creating the Service Request



We have a scenario where the client wants to have the ability to select multiple activities during the creation of Service Request, and once the Work order is generated, the FS Dispatcher sees these multiple activities scheduled or just assigned to a bucket.

1. The Link activity feature limits the scope of activity selection. The client has 700 activities and the selection could be very random

2. Is there an ability to select the list of activities on the Service Request screen (CX Service) to be passed to Field Service to be dispatched.

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