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Not able to perform unreferenced return Order on a star item

Received Response
edited Apr 27, 2021 3:25PM in Order Management 1 comment


Not able to perform only unreferenced return Order on a star item (items are CTO models) but able to perform reference return without any issue for the same star item. When tried creating a unreferenced sales order on submission it is returning the error  "Order validation -- The value provided for the attribute INVENTORY_ITEM_ID is invalid. Value provided: ………."

Please suggest if it is a standard validation constraint or a resolvable error message


Thanks in Advance!



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