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To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Customizing HCM skill
Content
Hi, Our customer expects us to create new skills for handling frequently accessed HCM content like Talent Profile. It works fine and fetches the expected output when I post the questions on Talent profile directly. But once user gets into the HCM OTB intents like links for personal phone and dependents information and then post queries on talent, it brings response from directory skill, instead of the custom skill we created. Is there a way to avoid this by config or design changes. Thanks, Lavanya.Version
21A0