We'd love to hear from you! Provide  feedback  to earn a badge today. Take our quick survey
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

AP Invoice Imaging (Intelligent Document Recognition) shows the Corrupted text when opened

Received Response
24
Views
4
Comments
edited Apr 27, 2021 8:24PM in Payables, Payments & Cash Management 4 comments

Summary

AP Invoice Imaging (Intelligent Document Recognition) shows the Corrupted text when opened

Content

Hi Experts,

We have seen some random problems whenever a business user is opening the AP Invoice Image opened from Manage Invoice Task, They see the corrupted text (junk characters).  Has anyone seen this as an issue? 

When clicking the invoice number and going inside the invoice (the invoice attachment (image) automatically opens) and then it shows the image correctly.

The browser used was Google Chrome, Microsoft Edge (authorized browser) by the organization.

I can't seem to find any such issue on Oracle support OR cloud connects as a reported problem? 

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!