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Unable to Access Journeys

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edited Sep 4, 2023 7:06PM in Journeys 10 comments

Summary

Unable to Access Journeys as an Employee, Line Manager and HR Specialist

Content

Hello Team,

We have started implementing Journeys for one of our clients and enabled Journeys Profile Option.

 

1) I've created an Enterprise On boarding checklist with the Action as "Add Pending Worker".

2) Moved the Candidate to HR.

I've updated our Custom Employee, Line Manager, and HR Specialist roles with below Privileges.

Employee : "Access Journey by  Worker" and "View Journey"

Line Manager : "Manage Journey by Manager"

HR Specialist : "Manage Journey by HR"

 

Below are my Observations.

1) When the candidate is moved to HR, Candidate did not receive any enterprise on boarding Notifications.

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