Expense Report Approval Not Routed Based On Distribution Account Segment

Summary

Expense Report Approval Not Routed Based On Distribution Account Segment

Content

Why the expense report is not routed correctly for approval based on the approval rule created in dependence to Expense Distribution Account?

Customer has configured Expense Report approval to be routed based on Expense Distribution Account but the report is not picking the approver as per setup. While the approver list for the report shows employee's supervisor and cost center owner, the account-based approver is not displayed.