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Supplier Contact user request does not initiate

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edited May 5, 2021 8:31PM in Supplier Management 1 comment

Summary

Supplier Contact user request does not initiate when create user is checked

Content

Hello,

Following actions were completed to initiate supplier contact user request -

1) User has Supplier Administrator Role and User Name generation rule is set as Email

2) Trading Partner Security Supplier Roles have been assigned

3) Valid Email ID provided for the Supplier Contact

4) When Create user account flag is checked, Supplier User roles default based on configuration

5) Change was submitted for processing and then navigated to Supplier Overview page

Based on the above, when the supplier contact was accessed again, the "User Account" field value is unchecked and there are no roles assigned to this contact user as well. It was also confirmed that this supplier user account does not exist in Security profile as well.

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