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Unable to roll back payroll process

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edited May 7, 2021 9:57PM in Payroll and Global Payroll Interface (GPI) 1 comment

Summary

Unable to roll back Archive periodic payroll results

Content

Hi,

As part of Regression test, we ran payroll for 9000+ employees and then trying to roll back the all the processes which were submitted. But, when i roll back the archive payroll periodic results i get to see 70 employees were not rolled back. Upon opening the log i could see errors and warnings.

Below is the error and warning message i see.

"A system error ORA-20001: You can't roll back or mark this process for retry, because subsequent processing has locked the results of this process. Details: As a remedy, roll back or mark each subsequent process that locks the results, and"

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