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Advanced Collections - Timeout is not working

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edited May 10, 2021 4:09PM in Receivables & Collections 1 comment

Summary

in the strategy tasks there is a configuration that allows the task to skip automatically after X minutes if the user does not log into the ERP to complete it. But this isn’t working.

Content

The configured time runs out and the task remains "Open". Does anyone faced this too? Is this a bug?

Thanks

 

 

Version

21A

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