Always free tenancy disabled

Summary

For some reason my always free tenancy has been disabled. Hence my two databases keep getting shutdown.

Content

Hi

For some reason my always free tenancy has been disabled. Hence my two databases keep getting shutdown.

I have had an always free tenancy for a few months now but for some reason it is not disabled. I only have two always free DBs and they are on using 30% of the available space. I spoke to the online oracle chat available and thye suggested I post on here.

Please can you advise. I have been championing the "Always Free" option to a number of my customers but this will undermine their confidence if the tenancy can suddenly be disabled without any warning.