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Update SLA for Refund Payments

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edited May 11, 2021 7:48PM in Payables, Payments & Cash Management 1 comment

Summary

Cannot deactivate the seeded Refund Accrual Basis Subledger Journal Entry Rule

Content

We have been live for 6 months.  we need to change the accounting for Refund payments in Payables.  I am allowed to copy the Refund Accrual Basis Journal Entry Rule, configure a new rule, but cannot change the status of the seeded rule to Incomplete.  Is there a step that I am missing?

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