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ESS - Close Enrollment Automatically — Cloud Customer Connect
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ESS - Close Enrollment Automatically

Received Response
edited May 12, 2021 8:28PM in Benefits 5 comments


We do not have ESS enabled yet in Benefits in our Prod environment.  We have just started testing ESS ability for Benefits in one of our testing environments.  Through testing, I have noticed that a Life Event does not close after Employees have made their selections, and there is no prompt to close the Life Event.

Is there something we need to setup differently to allow for a Life Event to be closed when employee finishes their selections?  At this time, we have Benefit Administrator processing Life Events, but would like to start enabling ESS for a couple of Life Events.  We would like the Administrator to not have to close the Life Event after the employee has made their selections.

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